Terms and Conditions
- 1. For Both sides:
- These terms govern all Products or Services booked with www.beijing-airport-transfer.com, All
correspondence should be addressed to you accept these booking terms on behalf of all the members of your
party.
- 2. For Settle Booking & Confirmation:
- Any Airport Transfers, Tours and Hotel bookings made or ordered by you shall be deemed to be an offer by
you to purchase the relevant products or services subject to these booking conditions. No contract between
you and the website shall come into existence until the website issues a formal confirmation by email or fax
address that we have confirmed the products or services you asked. Payment in full is required at the time
of confirm your requests issued by PayPal or pay on the spot when you get to the airport.
- 3. For Reserve Airport Transfers and confirmations from us:
- The reservation will be settled formally when full payment is received. If payment has not been paid
after 24 hours of the time it has been given to you-the reservation will be automatically cancelled. Except
the transfers you agreed to pay on spot. After you transferred the payment, we will issue the confirmation
and voucher to you.
- 4. For Waiting Time and Service Quality:
- Our driver or assistant will wait you at the appointed meeting place with a board you name on it. Unless
otherwise stated, waiting time is 2.5 hours after the actual arrival time. After this time the vehicle will
be released. If you are unable to locate your driver for any reason, it is your responsibility to call the
emergency mobile number shown on your voucher information sheet for assistance, before making alternative
arrangements. If our driver or assistant don't show up after you wait 30 mintues you should called our
emergency mobile phone and inform the situation, then the driver or assistant will find you within 15
minutes. If our staff find you exceeded 15 minutes after you called us, we will refund all your transfer
payment and provide you the transfer service free of charge. If you don't show 2.5 hours after the flight
landed or 30 minutes later after the settled meeting time in hotel lobby, and don't call us to inform the
situation, our driver and assistant will leave, the payment can't be refunded. If you selected to pay
transfer on spot, but didn't show up and didn't call us, left the airport by other means, although you
didn't take the vehicle, you have to pay us as confirmed rate, our staff will come to your hotel for collect
the money.
- 5. For Cancellation Deadline:
- The payment will Fully refund if you cancel your booking 24 hours in advance. If you cancel the booking
within 24 hours your fully payment will be cancellation charge and non-refundable.
- 6. For Payment on Spot:
- If you have problem with PayPal and can't pay the invoice, for your convenience we agree you pay cash on
the spot when you meet the driver or assistant. If you don't show more than 2.5 hours after the flight
landed and leave airport by other means, and didn't call us, we will go to your hotel and collect the full
payment for the transfer. For that situation, you can't deny the payment.
- 7. For Late Bookings:
- If you booking transfers within 48 hours before you load the flight, We will check and reply you if we
can confirm your booking or not.
- 8. For half day and day tours:
- You could choose to pay the full payment or prepay 50% to settle the reservation. Our tour guide will
contact you one day in advance to check the itinerary of half day or day tour. If you don't pay full payment
in advance, you need to pay the balance when you meet the tour guide. When you want to add sightseeing spots
to your itinerary or extend the visiting time, you need to inform us in advance, or call us in your
visiting. We will quote for the extra requests, if you accept the price, please pay on spot to the tour
guide. If you want to cancel the tour, you need to inform us at least 2 days in advance. If you cancel it
within 2 days, 20% of total price can't be refund to you which will be as cancellation charge.
- 9. For Hotel Reservations:
- Full payment need to be transferred when the reservation is settled, we will provide the phone number and
email address of the hotel, you could call or email the hotel to check your booking. If you want to cancel
or change the reservation, you need email us at least 2 days in advance. If you cancel your booking within
36 hours or you don't show without any information, we won't refund to you.
- 10. For service including and excluding and PayPal Tax:
- Every service or product is inclusive of the items we declared in our website. For PayPal payment, there
will be an additional 4% tax added to the totally cost as per PayPal’s policy.
- 11. For Tips:
- Tips are not included in our price, these are at your discretion.